| 1 |
As
Public Adjusters, Brown - O'Haver Loss Claims Representatives provides
an important service. We must never forget that that service is the
backbone of our business. All decisions will be made as to what is the best
service to be provided to our clients |
| 2 |
We
sell a service. We do not sell increased insurance recovery. We will
obtain an insurance settlement consistent with the terms of the policy |
| 3 |
Our
Public Adjusters are one-half of the team that will
adjust the insurance claim to the benefit of all concerned. The other
half of the team represents the insurance company. Therefore, we will
not slander nor verbally abuse any insurance company or insurance
company adjuster in any way |
| 4 |
We
have no interest in nor will we get involved in salvage disposition |
| 5 |
We
will never intentionally inflate a claim and will terminate any
employee who does so |
| 6 |
Insurance
Agents are an important source of our referrals and, as such, we will
afford them every courtesy and will respect their concerns |
| 7 |
When
called by an insured we will never decline assistance, regardless of
the size of the claim |
| 8 |
We
will so conduct ourselves as to bring credit to ourselves, our company
and our profession |
STANDARDS 
