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Our Staff

Brown - O'Haver Loss Claims Representatives was founded in Arizona in 1988 and has forged alliances with public adjusting firms throughout the United States.

Brown - O'Haver Public Adjusters are licensed in Arizona, Oklahoma, New Mexico, Utah, Colorado, Idaho, Nevada, California, Texas, Oregon, Maryland. If we are not licensed in your State, we can refer you to a competent public adjuster.

Here is an introduction to our Staff. Personnel are placed hear by years of service. You will find highly professional and experienced public adjusters and staff that can help you rebuild your life after a devastating loss:

David E. Young, CPPA, SPPA
Certified Professional Public Adjuster
Senior Professional Public Adjuster

David E. Young, CPPA, SPPA Certified Professional Public Adjuster Senior Professional Public Adjuster Mr. Young is one of very few individuals throughout the world who has passed both the Certified Professional Public Adjuster (CPPA) Examination and the Senior Professional Public Adjuster Examination (SPPA). He has achieved the designations of both through the University of Iowa and the National Association of Public Insurance Adjusters (NAPIA). He has actively served on NAPIA'S Ethics Committee. He was the founding President of the Arizona Association of Public Insurance Adjusters. Mr. Young is a graduate of Weber State University with a degree in Finance. He has post graduate training in Advanced Financial Analysis through Utah State University and Dun & Bradstreet courses. He is a nationally recognized expert in the appraisal of insurance claims, having been retained by a national publisher to author writings to train attorneys in this provision of insurance law.

Mr. Young was recently named the president of the Rocky Mountain Association of Public Insurance Adjusters (RMAPIA). He also serves on the Board of Directors of the National Association of Public Insurance Adjusters (NAPIA) whose headquarters is in the Washington, DC area. Further, Mr. Young was recently retained as a contributing editor of a magazine which is directed to Attorneys.

Rae Beth Young,
Senior Public Adjuster

Mrs. Young is a founding partner of Brown - O'Haver. She has experience adjusting the claims of Traveler's Insurance as well as those of State Farm Insurance and has served on the State Board that oversees the questions asked on the Arizona Insurance Adjuster examination. She was one of the original participants on this committee. Mrs. Young was elected by the small business community of her state to serve under Ronald Reagan at the White House Conference on Small Business. In this position she helped recommend and formulate governmental policies towards small business. Mrs. Young is a recognized expert in Homeowner and Additional Living Expense claims and is currently involved in the challenging role of preparing inventories in buildings tainted by mold, smoke, water and fire.

Daniel Mark Larsen, CPPA
Certified Professional Public Adjuster

Dan Larsen is a graduate of Clark College in Vancouver, Washington, and is a Certified Professional Public Adjuster (CPPA). He has served with Brown - O'Haver since 1992. He has experience with a defense law firm retained by America's largest insurers. He has lived in Mexico, is bilingual and speaks fluent Spanish. He has helped hundreds of Spanish speaking clients obtain the benefits their insurance policies promise. He is a member of the National Curriculum Committee of the Adjuster's Insurance School.

Alice Young, CPPA, SPPA
Senior Member, Brown - O'Haver of Oklahoma LLC
Oklahoma Office Manager

Alice Young is the Manager of Brown - O'Haver's Oklahoma City Office. She has worked in the public adjusting business since she was 16 years old participating in the preparation of inventories from burned out homes. Alice earned a B.S. in Communication from Southern Utah University and has post graduate training at the University of Oklahoma. She is currently preparing to take the Certified Professional Public Adjuster (CPPA) examination.

Alice also has served in managerial positions of two of the largest retail chains in the world, lending expertise to her abilities in commercial claim property valuation.


Cathryn is an insurance adjuster who is currently or has been licensed in twenty states. Her primary role is to support a client’s claim. She does this by wearing many hats including that of scheduler and measurement and documenting a claim. Her role is crucial to creating a strong connection between Brown - O’Haver and its clients and in providing a value added service. Brown - O'Haver adjusters are respected industry-wide.

Cathryn brings a wealth of experience to her position. Many years ago she served as an Emergency Medical Technician where she developed a great empathy for those who have suffered a setback in their lives. She is a graduate of the Adjusters Insurance School and other schools and colleges in Arizona.

Cathryn's goal is to keep her clients out of litigation. She documents claims.

Arthur E. Flinton, SCLA

Art is the Managing Adjuster for the Brown - O'Haver Office In Utah and is currently licensed Utah, Colorado, and Arizona. He served as the Managing Adjuster for the Santa Fe, New Mexico office of Brown - O'Haver for the three years we assisted victims of the Cerro Grande Fire in Los Alamos.

Art began working for the USF & G insurance Company as a Property Claims Examiner, supervised its Branch Claims Units and became its first Home Office General Adjuster with Policy Limits Settlement authority for claims throughtout the entire United States. He was USF & G's National Catastrophe Coordinatory, has taught courses in insurance adjusting as well and as a Quality Control and Training Manager for Hurricanes Katrina in Mississippi, Rita in Texas, and Wilma in Fort Lauderdale, Florida

The ultimate designation a claims professional can earn is the SCLA (Senior Claim Law Associate) and Art has obtained this designation. The SCLA is achieved by completing the Legal Principles program and three of the five American Educational Institure programs ub either Liability, Property, Workers’ Compensation, Automobile Claims and Coverage, or Claims Fraud Investigation and Defense. He is also a Certified Mold Inspector and Certfed Mold Remediator being Certitifed through the National Association of Mold Professionals.

Jessica Isam
Senior Staff Public Adjuster (Oklahoma Office)

Jessica Isam in a Senior Staff Public Adjuster in the Oklahoma Office. She has vast insurance experience and is committed to customer service. As a matter of fact, she worked at Farmers Insurance for six years in Customer Service.

Jessica graduated from Mid America Christian University with a bachelor’s in Business Administration. She has been a valuable addition to our staff since 2013.

Other Staff Members

  • Harold Dickens (California)
  • Teri Marquart (Utah)
  • Susan Millward (Special Projects)
  • Kelly Lalliton (Arizona Adjuster Assistant)
  • Regina Tippetts (Nevada)
  • Jeffrey Goyette (Oklahoma)
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