Blog

Last week our office was confronted with a challenge that will become more prevalent in the future. That challenge involved technology being used by an insurance company vendor that wished to use the technology, Matterport.

As insurance adjusters on the forefront of the insurance industry, we are familiar with Matterport, Matterport allows for the complete survey of items in a home by using 3D technology. Matterport's 3D virtual tours enable users to remotely explore and interact with a...

This month a Texas Court of Appeals upheld an important ruling against a contractor who was involved in the Unauthorized Practice of Public Adjusting (UPPA).

Lon Smith Roofing & Construction entered in to a contract with Gerald and Beatriz Reyelts. In their  contract the roofer asserted that Lon Smith was being retained “to pursue homeowners’” best interest for all repairs, at a price agreeable to the insurance company” and to w...

To my client as well and my friend, Kim Dieska,

I never criticized you Kim. And you know I could have. After your house fire, you signed that stupid contract with that restoration contractor that gave ALL of your insurance proceeds to him and left you nothing. Many people make that mistake signing agreements with contractors after their fire and when they are under duress. But you also got yourself in trouble with the I.R.S., violating y...

One of Brown – O’Haver’s employees just told me that she was leaving. She was doing a great job and we have come to rely on her more and more in her role as a content specialist public adjuster. We appreciate her very much.

Recently, however, she came into my office to let me know she was leaving the adjusting field. When I asked her why, she let me know that, while she was content with her hours, her pay and her acceptance as an employe...

“Why did they hire a Public Adjuster?”

If I had a dollar for every time that an adjuster has asked me why one of my clients has hired a public adjuster, let’s just say that I would have a few dollars in my pocket. While there are many reasons why someone might opt to hire a public adjuster to assist them with their claim, there are three main reasons that I come ac...