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Sometimes insurance claims are not clean cut. Oftentimes the adjuster will have questions that you might feel are invasive. In some claims there is a recorded statement or an evaluation under oath. We typically see this for fire or theft claims. The purpose of a recorded statement or an evaluation under oath is for the insurance company to gather information related to you and your insurance claim.

A recorded statement is usually conducted by the insurance staff adjuster. This is gener...

Your house is on fire, what do you do? First, make sure everyone safely gets out of the house and call 911. First responders will work to put out the fire and prevent it from spreading. This may include opening a section of the roof to allow the smoke to release.

At this point, restoration contractors could show up, offer their services, and explain how they can help. While protecting your property and mitigating damages are your duty as the homeowner, take caution with these contracto...

It has been over 60 days since an EF-2 tornado went through Norman, OK leaving behind much damage. During the first two weeks following the large storm, insurance company adjusters and their independent adjusters were conducting initial inspections and making recommendations on the damages. The next week, week three, we noticed some homeowners were starting to receive struct...

Last week our office was confronted with a challenge that will become more prevalent in the future. That challenge involved technology being used by an insurance company vendor that wished to use the technology, Matterport.

As insurance adjusters on the forefront of the insurance industry, we are familiar with Matterport, Matterport allows for the complete survey of items in a home by using 3D technology. Matterport's 3D virtual tours enable users to remotely explore and interact with a...

Restoration companies can be a crucial part of an insurance claim. These companies and contractors could be needed for emergency services like water mitigation and boarding up the property to keep it secure. They can also be utilized for contents pack out, contents cleaning, debris removal, and other miscellaneous items. Policy holders have the option to hire these contractors for the subsequential repairs as well. 

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