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Christmas and Fires

Fires are more likely to occur during the winter months. It’s dry outside, we have our heaters on or fires going, and we are spending more time indoors with our families. Accidents are going to happen given these circumstances. Having homeowners or renters insurance can protect you when an accident occurs. Here are a few tips to keep you and your family safe this holiday season and prevent your house from a fiery disaster.

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Recorded Statement VS Evaluation Under Oath

Sometimes insurance claims are not clean cut. Oftentimes the adjuster will have questions that you might feel are invasive. In some claims there is a recorded statement or an evaluation under oath. We typically see this for fire or theft claims. The purpose of a recorded statement or an evaluation under oath is for the insurance company to gather information related to you and your insurance claim.

A recorded statement is usually conducted by the insurance staff adjuster. This is gener...

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Fire Claim First Steps

Your house is on fire, what do you do? First, make sure everyone safely gets out of the house and call 911. First responders will work to put out the fire and prevent it from spreading. This may include opening a section of the roof to allow the smoke to release.

At this point, restoration contractors could show up, offer their services, and explain how they can help. While protecting your property and mitigating damages are your duty as the homeowner, take caution with these contracto...

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Importance of Timeframes

It has been over 60 days since an EF-2 tornado went through Norman, OK leaving behind much damage. During the first two weeks following the large storm, insurance company adjusters and their independent adjusters were conducting initial inspections and making recommendations on the damages. The next week, week three, we noticed some homeowners were starting to receive struct...

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Technology in Insurance Adjusting

Last week our office was confronted with a challenge that will become more prevalent in the future. That challenge involved technology being used by an insurance company vendor that wished to use the technology, Matterport.

As insurance adjusters on the forefront of the insurance industry, we are familiar with Matterport, Matterport allows for the complete survey of items in a home by using 3D technology. Matterport's 3D virtual tours enable users to remotely explore and interact with a...

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