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Success Story

We have a client that was impacted by a tornado in February damaging his home. His insurance company utilized an independent adjuster to inspect, document, and report the damages to the staff adjuster. Our public adjuster and the insured’s contractor were both present to ensure all damages were addressed. Once the staff adjuster reviewed the documentation from their...

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Technology in Insurance Adjusting

Last week our office was confronted with a challenge that will become more prevalent in the future. That challenge involved technology being used by an insurance company vendor that wished to use the technology, Matterport.

As insurance adjusters on the forefront of the insurance industry, we are familiar with Matterport, Matterport allows for the complete survey of items in a home by using 3D technology. Matterport's 3D virtual tours enable users to remotely explore and interact with a...

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Artificial Intelligence, How can it work for me

While watching various talking heads on TV recently, I heard a credentialed individual say that this phenomena known as artificial intelligence (AI) is the most significant invention since the atom bomb.  That is a pretty big assessment but perhaps he is right.  Already we are hearing that artificial intelligence was able to pass the bar exam and universities across the country are grappling with how to handle the potential plagiarism issues of their student...

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Be Aware of Restoration Companies

Restoration companies can be a crucial part of an insurance claim. These companies and contractors could be needed for emergency services like water mitigation and boarding up the property to keep it secure. They can also be utilized for contents pack out, contents cleaning, debris removal, and other miscellaneous items. Policy holders have the option to hire these contractors for the subsequential repairs as well. 

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Contacting the Department of Insurance? Is it worthwhile?

The headlines of a recent Insurance Trade Magazine shouted out: CALIFORNIA DOI WINS 20 YEAR COURT BATTLE AGAINST MERCURY INSURANCE.

The California DOI worked hard on that one and they are to be commended. Many California commissioners over the years were involved in litigating that case but is it really productive to contact your state Department of Insurance?

It’s a mixed bag.

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